**1. Overview**
Sunergy Equipment LLC is committed to ensuring customer satisfaction with our agricultural and construction equipment. Therefore, we offer a generous 30-day refund policy, starting from the moment you receive the equipment.
**2. Inspection Period**
Upon receiving the equipment, buyers have a 30-day inspection period to evaluate whether the product meets their needs and expectations. During this period, it is crucial that the equipment is not used for more than 200 hours. Excessive use may affect eligibility for a refund.
**3. Return Conditions**
– The equipment must not be used for more than 200 hours during the inspection period.
– It must not be damaged and must be properly maintained according to the manufacturer’s instructions.
**4. Return Procedure**
If you decide to return the equipment within the 30-day period and under the stated conditions, please contact our customer service at info@sunergyeq.com or +1 561-509-5100. We will organize and cover the costs of picking up the equipment from your location.
**5. Refund Process**
Once the equipment is received and inspected by our team, we will process the refund. If all return conditions are met, a full refund will be issued to the original payment method within 24 hours of inspection.
**6. Exclusions**
Our refund policy does not cover damages that occur from improper use or exceeding the 200-hour usage limit during the inspection period.
Sunergy Equipment LLC takes responsibility for providing high-quality equipment and we thank you for your trust. Our refund policy aims to offer a risk-free and fully satisfying experience for all our customers.
2307 Shoma Ln, , Royal Palm Beach, FL, United States, Florida
+1 (561) 247-5490
info@sunergyeq.com